Role: Lead Product & UX Designer
Quantivate GRC offers a comprehensive Software-as-a-Service (SaaS) platform and consultancy services tailored to meet the governance, risk, and compliance (GRC) needs of the banking sector. Their web application serves to mitigate risk, enhance performance, and facilitate informed decision-making. Tasked with enhancing the user experience, I embarked on redesigning the application to make it more dynamic, scalable, and intuitive, with updated functionalities for a seamless customer journey. Collaborating closely with the client, I spearheaded the design overhaul, focusing on revamping the Dashboard and overall application interface.
Additionally, I crafted various components and artifacts integral to the system's functionality and design. Introducing a fresh set of components through a small design system update, I ensured a modernized user interface. Through stakeholder and customer interviews within banking institutions, I gathered valuable feedback on the current application and insights into desired features for a new tool. These insights were then meticulously integrated into the UX flow and overall user experience, enhancing the platform's effectiveness and user satisfaction.
I created a Design System and components for the experience including icons, colors, graphic elements, and a suite of components to be used.
